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AI Features Terms

Draft — not yet in force. These documents are shared for transparency and are pending legal review. They are not the final, binding terms until published at launch.

DRAFT for legal review — not final, not in force. See 00-README. Governs CIQRA's AI-assisted features. Complements the ToS, Privacy Policy §4, DPA §13, and Acceptable Use Policy. `` = lawyer to verify; [AI-COUNSEL] = AI-Act/provider-terms sign-off.

Provider: CIQRA OÜ, Tallinn, Estonia · Version: 1.0-draft · 2026-07-08

1. What the AI features are

CIQRA offers optional AI-assisted features — e.g. AI product-description/SEO generation, semantic search and recommendations, image generation/editing, and an AI chatbot/assistant — delivered via third-party AI/LLM providers (currently OpenAI and Anthropic) accessed through a self-hosted AI gateway on CIQRA's Azure (Germany) infrastructure. Availability may be plan-gated and features may change or be withdrawn (beta terms may apply).

2. How your data is handled (data minimisation + no-training)

2.1 Minimisation. CIQRA sends AI providers only the input needed for the requested feature, and avoids sending personal data / PII except where strictly necessary and disclosed.

2.2 No training on your data; zero/limited retention. CIQRA uses AI providers under their business/commercial terms, under which customer content is not used to train the providers' models:

  • OpenAI — by default does not train on business/API inputs or outputs; API data is retained only briefly (up to ~30 days) for abuse monitoring, with zero-data-retention options.
  • Anthropic — under its Commercial Terms, does not train models on customer content; the customer owns outputs. CIQRA relies on the terms it actually operates under with each provider; providers are listed in the Subprocessor List. [AI-COUNSEL — confirm the executed provider business terms / ZDR / DPA.]

2.3 Roles. Where CIQRA acts as processor on Merchant data, these safeguards are mirrored in the DPA §13; the Merchant remains the controller and must not instruct AI processing of special-category or excessive personal data without its own lawful basis.

3. Transparency (EU AI Act Article 50)

3.1 Interaction disclosure. Where you (or a Storefront's shoppers) interact with an AI system (e.g. a chatbot), this is disclosed so it is clear you are dealing with AI, unless it is obvious from the context.

3.2 AI-generated content marking. AI-generated or AI-manipulated content (e.g. generated text/images) is marked as artificially generated in a machine-readable form where required.

3.3 Timing. These obligations track the EU AI Act (Reg. (EU) 2024/1689) Art. 50, applicable from 2 August 2026. A provisional "Digital Omnibus" grace period may extend only the machine-readable marking duty (Art. 50(2)) to 2 December 2026 for generative-AI systems already on the market before 2 August 2026; the interaction-disclosure duty is not delayed. CIQRA plans to the 2 August 2026 baseline. [AI-COUNSEL — monitor Digital Omnibus final text.]

4. Your responsibilities & output use

4.1 Review before publishing. AI outputs can be inaccurate, biased, or incomplete. You are responsible for reviewing and verifying AI-assisted output before publishing or relying on it (e.g. product descriptions, translations, images).

4.2 Rights & lawful input. You must have the rights to any content you submit to AI features, and must not use them to generate illegal, infringing, deceptive, or harmful content, to produce unlabelled synthetic media where labelling is required, to impersonate, or to attempt to extract/reverse-engineer models or other tenants' data (see AUP §1).

4.3 Output ownership. As between CIQRA and you, you own the outputs you generate through the AI features (subject to third-party rights and provider terms), and you are responsible for their lawful use. AI output is provided "as is" with no warranty of accuracy or fitness.

5. Content safety & limits

CIQRA applies content-safety filtering to AI inputs/outputs and may block or limit AI usage that violates these terms, the AUP, provider policies, or law. AI features are not a substitute for professional (legal, medical, financial, tax) advice.

6. Changes

CIQRA may update these AI Terms, the providers used, and the features, on notice consistent with ToS §14; the Subprocessor List reflects current AI providers with change-notification.

End of AI Terms (draft). See: Privacy Policy §4 · DPA §13 · AUP · Subprocessor List.